By participating in an auction conducted by Opal Hub Australia, you acknowledge that you have read, understood and agree to these Auction Terms & Conditions, together with our Shipping Policy, Returns Policy and Privacy Policy.

All bids are placed and accepted in Australian Dollars (AUD).

Where available, international customers may complete payment through the Opal Hub Australia website in their local currency.

Unless otherwise stated, the minimum bid increment is A$5.

Opal Hub Australia reserves the right to vary bid increments where appropriate.

The highest valid bid accepted by Opal Hub Australia at the close of the auction is the winning bid.

The seller's decision is final in the event of bidding disputes, technical issues or delayed comments.

Winning bidders must complete payment promptly using the payment link provided following the auction.

Please only purchase the item(s) you have successfully won. Purchasing items won by another bidder may result in your order being cancelled.

Orders that remain unpaid may be cancelled without notice and the item may be offered to another purchaser or relisted.

Repeated unpaid purchases or cancelled transactions may result in suspension or permanent removal from future auctions.

A shipping charge is automatically applied to each auction purchase during checkout as part of the website's automated checkout process.

Where multiple auction purchases are being shipped to the same delivery address, any additional shipping charges beyond the required shipping fee will normally be refunded automatically within a few minutes of purchase. If an automatic refund does not occur, please contact Opal Hub Australia and we will promptly resolve the issue.

Accepted payment methods are displayed during checkout.

By bidding, you confirm that you are legally able to enter into a binding purchase agreement.

Opal Hub Australia reserves the right to refuse, cancel or remove bids from any participant at its sole discretion.

Accounts with unresolved payment issues or repeated cancelled transactions may be excluded from future auctions.

1. Access the official live auction.
   
2. Enter your name.
   
3. Bid within the official auction chat.
   
4. Bid in Australian Dollars (AUD).
   
5. Each bid is a binding offer to purchase.
   
6. The auctioneer will acknowledge bids where possible.
   
7. Once the auctioneer announces "Sold", bidding for that item has closed. Late bids cannot be accepted.
   
8. The auctioneer's decision is final.

• Access the official live auction.
  
• Enter your name or alias if required.
  
• Bid within the official auction chat.
  
• Bid in Australian Dollars (AUD).
  
• Each bid is a binding offer to purchase.
  
• The auctioneer will acknowledge bids where possible.
  
• Once the auctioneer announces "Sold", bidding for that item has closed. Late bids cannot be accepted.
  
• The auctioneer's decision is final.
  

Live auctions may be conducted through Opal Hub Australia's live selling platform and may also be broadcast simultaneously across one or more third-party platforms, including Facebook, Instagram and YouTube.

To ensure your bids are recognised, you should participate through the official live auction. Only bids submitted through the designated official auction chat will be recognised unless otherwise stated by Opal Hub Australia.

Our platform is designed to minimise internet latency and provide an accurate bidding experience. However, delays may occasionally occur due to internet connections, platform performance or individual device issues.

In the event of delayed comments, duplicated chats or bidding discrepancies, the seller's bidding display and auction record will determine the successful bidder.

If a bidder believes an error has occurred, it should be raised during the live auction where reasonably possible.

Opal Hub Australia reserves the right to reopen bidding, withdraw an item or cancel a sale where necessary to ensure a fair outcome.

Timed auctions are conducted through the Opal Hub Australia website.

Bids may be placed at any time before the published closing time.

The highest valid bid received before the auction closes will be deemed the winning bid.

Once the auction has closed, no further bids will be accepted.

The winning bidder will be notified following the conclusion of the auction and must complete payment promptly using the payment link provided.

Each bid constitutes a binding offer to purchase.

The seller's decision is final in the event of bidding disputes, technical issues or exceptional circumstances.

Opal Hub Australia reserves the right to withdraw, extend, cancel or relist any auction where necessary to ensure a fair outcome, including where technical issues, listing errors or unforeseen circumstances occur.

Every effort is made to accurately represent each item through photographs, videos and descriptions.

As opal is a natural gemstone, colours and appearance may vary depending on lighting conditions, viewing angle and individual display settings.

Any questions regarding an item, including requests for additional views, different angles, torch demonstrations or clarification of the description, should be made prior to placing a bid. Once a bid has been placed, it is considered a binding offer to purchase.

All items are subject to availability and final confirmation by Opal Hub Australia.

Rough opal and rubs may be photographed wet to better demonstrate the potential of the stone.

Unless specifically stated otherwise, no guarantees are given regarding the outcome, yield, pattern, colour or value after cutting.

Purchasers accept all risks associated with purchasing rough opal.

That ties it back to the binding bid rule and encourages bidders to ask for a torch, different angles or clarification before committing. I think it's stronger than saying "additional photos are available," because it covers live requests as well as any other questions.

Shipping, insurance, returns and warranty information are governed by Opal Hub Australia's Shipping Policy and Returns Policy.

Shipping costs are calculated separately unless otherwise stated.

Customers located outside Australia may complete payment in their local currency where supported by the Opal Hub Australia website.

Prices displayed at checkout may include regional pricing adjustments to account for:

• Currency exchange fluctuations
  
• Payment processing costs
  
• Import duties and tariffs
  
• Taxes and government charges
  
• Regional operating costs
  
• Other market-specific expenses
  

Regional pricing may be updated periodically without prior notice.

The total amount displayed at checkout is the amount payable to Opal Hub Australia. No additional currency conversion or international payment fees are charged by Opal Hub Australia beyond the amount shown at checkout.

Australian customers should identify themselves following a successful bid so the correct Australian pricing, including GST where applicable, can be applied.

Unless collected during checkout, any import duties, VAT, customs charges, tariffs or other government fees imposed by the destination country remain the purchaser's responsibility.

If you have any questions regarding these Auction Terms & Conditions, please contact Opal Hub Australia before placing a bid.